Terms of Service

Effective date: March 19, 2026 · Version 1.2

1. Acceptance of Terms

By creating an account or using Strutter (“the Service”), operated by Strutter Technology Corp (“Strutter,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, do not use the Service.

2. Description of Service

Strutter is an AI-powered request-for-proposal (RFP) management platform. Issuers create RFPs, invite vendors, and use AI-assisted tools to score responses and receive vendor recommendations. Vendors receive invitations, submit responses, and manage their profiles.

The Service includes the Strutter web application, application programming interfaces (APIs), and the Strutter MCP (Model Context Protocol) server. The MCP server allows you to connect compatible third-party AI assistants to your Strutter account to manage RFP responses, Q&A libraries, and file attachments on your behalf. All access methods are part of the Service and governed by these Terms.

3. Ownership & Intellectual Property

Strutter and its licensors retain all rights, title, and interest in the Service, including all software, design, trademarks, and documentation. Nothing in these Terms transfers any ownership of the platform to you. You retain full ownership of all content you create or upload through the Service (see Section 5).

4. AI Disclosure

Strutter uses artificial intelligence, including Google Gemini, to generate RFP content, score vendor responses, and produce vendor recommendations. AI-generated outputs are provided as suggestions only and should not be treated as professional advice or guarantees. You are solely responsible for reviewing, accepting, or modifying any AI-generated content before relying on it.

Your RFP content and vendor responses may be processed by third-party AI providers to deliver these features. We do not use your content to train AI models.

When you connect a third-party AI assistant to your account through the Strutter MCP server or API, your data (including RFP questions, responses, Q&A library entries, and uploaded files) is transmitted to that third-party tool. Strutter does not control how third-party AI providers process, store, or use your data once it leaves our systems. You are responsible for reviewing the privacy policies and terms of any AI tool you choose to connect.

5. User Content

You retain all ownership rights in the content you create or upload to the Service, including RFP documents, vendor responses, uploaded materials, and organization information (“User Content”). By using the Service, you grant Strutter a limited, non-exclusive license to process, store, and display your User Content solely to provide the Service and improve its technical performance and reliability.

6. Data Collection & Telemetry

We collect usage analytics, error reporting data, and feature usage metrics to operate, maintain, and improve the Service. This includes information such as pages visited, features used, actions taken, browser type, and device information. We may use third-party analytics and monitoring services to process this data. We do not sell your personal information to third parties.

7. API & MCP Access

Strutter provides an application programming interface (API) and a Model Context Protocol (MCP) server that allow you and authorized third-party tools to access and interact with the Service programmatically.

Credentials. You are responsible for safeguarding your API keys, OAuth tokens, and any other credentials used to access the API or MCP server. You must keep these credentials confidential and must not share them with unauthorized parties. All actions performed using your credentials are attributed to your account.

Actions are binding. Actions taken through the API or MCP server carry the same effect as actions taken through the web application. This includes submitting responses, deleting Q&A entries, uploading files, and any other operations available through these interfaces. Strutter is not responsible for unintended actions performed by third-party AI tools connected to your account.

Usage limits. Strutter reserves the right to impose rate limits on API and MCP access. We may suspend or revoke access for excessive or abusive usage at our sole discretion.

No guarantee of availability. The API and MCP server are subject to the same warranty disclaimers as the rest of the Service (see Section 9). Strutter does not guarantee uninterrupted availability of these interfaces and may modify or deprecate them with reasonable notice.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Interfere with or disrupt the Service or its infrastructure
  • Attempt to gain unauthorized access to any part of the Service
  • Transmit malware, viruses, or other harmful code
  • Scrape, crawl, or use unauthorized automated means to access the Service outside of the provided APIs and MCP server
  • Impersonate any person or entity, or misrepresent your affiliation
  • Use the Service to send spam or unsolicited communications

9. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

STRUTTER SPECIFICALLY DISCLAIMS ANY WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR SUITABILITY OF AI-GENERATED CONTENT, SCORES, RECOMMENDATIONS, OR OTHER OUTPUTS PROVIDED BY THE SERVICE. AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL, LEGAL, OR BUSINESS ADVICE.

STRUTTER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

STRUTTER MAKES NO WARRANTIES REGARDING THE BEHAVIOR, ACCURACY, OR RELIABILITY OF THIRD-PARTY AI TOOLS CONNECTED TO THE SERVICE THROUGH THE API OR MCP SERVER. YOU ASSUME ALL RISK ASSOCIATED WITH ACTIONS TAKEN BY THIRD-PARTY TOOLS USING YOUR CREDENTIALS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRUTTER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY AI-GENERATED CONTENT OR RECOMMENDATIONS PROVIDED BY THE SERVICE; OR (D) ANY ACTIONS TAKEN THROUGH THE API OR MCP SERVER BY THIRD-PARTY AI TOOLS OR AUTOMATED SYSTEMS USING YOUR CREDENTIALS.

IN NO EVENT SHALL STRUTTER'S AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID STRUTTER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Strutter Technology Corp and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of any third party; or (d) any User Content you create, upload, or transmit through the Service.

12. Dispute Resolution & Arbitration

Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve the dispute informally by contacting us at support@strutterai.com. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to binding arbitration as described below.

Mandatory Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved through informal resolution shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in the State of Kansas. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. All disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class action, collective action, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Small Claims Court Exception. Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.

13. Termination

Either party may terminate your account at any time. You may delete your account through the Service settings. We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice. Upon termination, you may request export of your User Content for a period of thirty (30) days. After that period, we may delete your data in accordance with our data retention policies.

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on the Service and updating the effective date. Your continued use of the Service after such changes constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the Service.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law provisions.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect.

17. Force Majeure

Strutter shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions or regulations, internet or telecommunications infrastructure outages, power failures, or third-party service provider failures.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Strutter Technology Corp regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.

19. Contact

If you have questions about these Terms, please contact us at support@strutterai.com.

Terms of Service | Strutter AI